How it works
- Check the customer before the contract is signed – phone, e-mail or ID number.
- See whether the network holds documented incidents and how many separate companies reported them.
- Decide yourself: deposit, extra documentation, or decline. The system does not decide for you.
- Report what happened afterwards, with evidence, so the pattern becomes visible to everyone else.
Why does an internal blacklist not stop repeat fraud?
Because fraud does not repeat at the same company – it repeats at the next one. Your list catches a person the second time they come to you, which for a professional fraudster never happens. Ten companies with ten private lists stay blind ten times over; the same ten companies in one network catch the person at whichever counter comes first.
What counts as evidence?
At least one documented item per incident, chosen from the list for that industry: a signed handover protocol, photos of the condition at pick-up and return, an unpaid invoice, a damage or police report, a record from a booking platform, or a witness statement. Without evidence the record cannot be submitted at all – that requirement is the line between a documented incident and defamation.
Does reporting expose my company to the customer?
No. A check never reveals which company filed a record – it returns the risk level and the number of distinct reporting companies. Sharing only works if reporting carries no risk of retaliation or of telling a competitor who your customers are.
Which industries are covered
21 industries, each with its own incident types and its own evidence requirement – from renting out accommodation, vehicles and machinery to wholesale, construction subcontracting and freight. The full list is in the industry overview.
More answers in the FAQ; what is and is not stored is described in the privacy policy.