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Verifento
Ubytovanie a priestory

Customer verification for accommodation & spaces

Verifento is a shared customer verification network: before the contract is signed you check the customer against a common database of documented incidents, and within two seconds you know whether anyone in the industry has reported them. For accommodation & spaces the network knows 27 incident types, and typical damage in this industry falls in the 200 – 10 000 € range.

What happens most often in this industry

This list is not invented – these are the categories a company in this segment actually picks when reporting an incident. Each one shows the damage range companies report.

  • Booking under a false identity500 – 10 000 €
    The guest registers using stolen or fabricated personal details to hide their trail in case of damage, theft or illegal activity on the premises
  • Water flooding of the space1 000 – 10 000 €
    A bath left running, a burst washing-machine hose or flooding the neighbors
  • Unauthorized party500 – 5 000 €
    Excessive noise, neighbor complaints, police intervention and a major cleanup of the trashed space
  • Unauthorized subletting (arbitrage)500 – 5 000 €
    The tenant secretly sublets the space to third parties at a higher rate without the owner's knowledge
  • Pest infestation500 – 3 000 €
    Bedbugs, cockroaches or fleas brought in with guests' luggage, requiring professional pest control
  • Theft of utilities500 – 5 000 €
    Crypto mining at the owner's expense or extreme waste of utilities
  • Withholding the property (squatting)1 000 – 10 000 €
    Refusal to leave the space after the rental period ends, awaiting court eviction proceedings
  • Use for illegal activity0 + právne €
    Using the flat to store stolen goods, dealing drugs or prostitution on the rented premises

What a company has to document

Without evidence a record cannot be created – that is the difference between a documented incident and defamation. In this industry the system offers these types of evidence:

  • Contract / order – Contract or order number
  • Photo documentation – Photos of the condition at handover and return
  • Check-in / Check-out – Condition at arrival and departure
  • Platform record – Screenshot from Airbnb/Booking/another platform
  • Unpaid invoice – Invoice number and due date
  • Damage assessment – Damage assessment by a workshop/insurer
  • Police report – Report reference number or a copy of the report
  • Internal record – Reference in the company's internal system

How it works

You enter a phone number, e-mail or ID number. The system turns the value into an irreversible cryptographic fingerprint, matches it against the shared database and returns a traffic-light colour together with how many companies and what kinds of cases stand behind it. You never see other companies’ records, and no names or contact details are in the database at all. The decision to rent stays with you – the system does not make it for you.

Why a network, not an internal list

Your list protects only you. A customer who has never been to you is invisible to it – the network sees them, because someone has already reported them. The value grows with every company that joins: the denser the network in an industry, the sooner a problem is caught.

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Other industries are in the industry overview; the FAQ answers common questions. /riesenia · /faq