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Verifento
Elektronika a IT

Customer verification for electronics & it

Verifento is a shared customer verification network: before the contract is signed you check the customer against a common database of documented incidents, and within two seconds you know whether anyone in the industry has reported them. For electronics & it the network knows 22 incident types, and typical damage in this industry falls in the 300 – 20 000 € range.

What happens most often in this industry

This list is not invented – these are the categories a company in this segment actually picks when reporting an incident. Each one shows the damage range companies report.

  • Rental under a synthetic identity1 000 – 20 000 €
    Expensive electronics are rented using forged or synthetic personal details and never returned – a classic method of equipment theft
  • Liquid spilled on the keyboard500 – 3 000 €
    Coffee, water or sugary drinks spilled into a laptop – an instant short of the motherboard
  • Malware / ransomware infection500 – 5 000 €
    The renter downloads malware that locks the device and encrypts the drive
  • Device locked to an account (activation lock)1 000 – 20 000 €
    The customer signs into an iCloud/Google account and does not sign out on return – the device becomes a brick
  • Overheating from crypto mining1 000 – 10 000 €
    Deliberately using rented PCs for mining – cooking the graphics cards
  • Hardware theft (parts swap)200 – 3 000 €
    The customer opens the device and swaps the expensive RAM or SSD for a smaller/older one
  • Damage to lenses in VR headsets500 – 3 000 €
    Scratching the lenses with prescription glasses or burning pixels by exposure to the sun
  • Mains power surge300 – 3 000 €
    Blowing the computer's power supply by plugging into an unstable outlet without surge protection

What a company has to document

Without evidence a record cannot be created – that is the difference between a documented incident and defamation. In this industry the system offers these types of evidence:

  • Contract / order – Contract or order number
  • Signed handover protocol – Signed handover/return protocol
  • Photo documentation – Photos of the condition at handover and return
  • Unpaid invoice – Invoice number and due date
  • Damage assessment – Damage assessment by a workshop/insurer
  • Service report – Confirmation from an authorized service center
  • Inventory list – List of items with confirmed condition
  • Internal record – Reference in the company's internal system

How it works

You enter a phone number, e-mail or ID number. The system turns the value into an irreversible cryptographic fingerprint, matches it against the shared database and returns a traffic-light colour together with how many companies and what kinds of cases stand behind it. You never see other companies’ records, and no names or contact details are in the database at all. The decision to rent stays with you – the system does not make it for you.

Why a network, not an internal list

Your list protects only you. A customer who has never been to you is invisible to it – the network sees them, because someone has already reported them. The value grows with every company that joins: the denser the network in an industry, the sooner a problem is caught.

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Other industries are in the industry overview; the FAQ answers common questions. /riesenia · /faq