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Verifento
Prenájom techniky B2B

Customer verification for b2b equipment rental

Verifento is a shared customer verification network: before the contract is signed you check the customer against a common database of documented incidents, and within two seconds you know whether anyone in the industry has reported them. For b2b equipment rental the network knows 16 incident types, and typical damage in this industry falls in the 2 000 – 150 000 € range.

What happens most often in this industry

This list is not invented – these are the categories a company in this segment actually picks when reporting an incident. Each one shows the damage range companies report.

  • Damage to a forklift3 000 – 30 000 €
    An unauthorized operator crashed the forklift – a bent fork, a damaged hydraulic system and a cracked cabin safety frame.
  • Non-payment of equipment rental5 000 – 80 000 €
    A construction firm used rented equipment (excavator, crane) for three months without paying and responded to demands with promises but no payment.
  • Destroying a generator by overload5 000 – 40 000 €
    The renter connected a load to the generator far exceeding its rated output, burning out the winding and causing a total loss.
  • Theft of rented equipment3 000 – 50 000 €
    The rented equipment (plate compactor, cutter, welder) disappeared from the renter's site. The firm claims it was stolen but filed no police report.
  • Neglected maintenance during the rental5 000 – 40 000 €
    The renter ignored the prescribed service intervals – no oil change, filters or lubrication – leading to engine seizure.
  • Embezzlement of rented equipment10 000 – 150 000 €
    After the contract ended, the renter did not return the equipment and refused to communicate. The equipment was located on a site in another country.
  • Tipping over a crane or platform20 000 – 150 000 €
    The operator exceeded the maximum load or used the platform on uneven ground, leading to a tip-over and a total loss.
  • Late return of equipment2 000 – 20 000 €
    The renter did not return the equipment on the agreed date, nor did they announce an extension. The equipment was missing for the next customer.

What a company has to document

Without evidence a record cannot be created – that is the difference between a documented incident and defamation. In this industry the system offers these types of evidence:

  • Contract / order – Contract or order number
  • Signed handover protocol – Signed handover/return protocol
  • Photo documentation – Photos of the condition at handover and return
  • Damage assessment – Damage assessment by a workshop/insurer
  • Mileage record – Odometer reading at handover and return
  • GPS record – Record of location/route
  • Unpaid invoice – Invoice number and due date
  • Police report – Report reference number or a copy of the report

How it works

You enter a phone number, e-mail or ID number. The system turns the value into an irreversible cryptographic fingerprint, matches it against the shared database and returns a traffic-light colour together with how many companies and what kinds of cases stand behind it. You never see other companies’ records, and no names or contact details are in the database at all. The decision to rent stays with you – the system does not make it for you.

Why a network, not an internal list

Your list protects only you. A customer who has never been to you is invisible to it – the network sees them, because someone has already reported them. The value grows with every company that joins: the denser the network in an industry, the sooner a problem is caught.

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Other industries are in the industry overview; the FAQ answers common questions. /riesenia · /faq