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Verifento
Dom a záhrada

Customer verification for home & garden

Verifento is a shared customer verification network: before the contract is signed you check the customer against a common database of documented incidents, and within two seconds you know whether anyone in the industry has reported them. For home & garden the network knows 22 incident types, and typical damage in this industry falls in the 100 – 5 000 € range.

What happens most often in this industry

This list is not invented – these are the categories a company in this segment actually picks when reporting an incident. Each one shows the damage range companies report.

  • Hard object drawn into the mower500 – 3 000 €
    Hitting a rock, branch or pipe hidden in the grass – bending the engine shaft (a write-off)
  • Damage to the extraction cleaner pump300 – 2 000 €
    Sucking up coarse dirt without a filter or using foaming detergents – foam gets into the motor
  • Using neat petrol in a 2-stroke500 – 3 000 €
    Forgetting to add the oil mix to the petrol in chainsaws and brush cutters – cylinder seizure
  • Frozen equipment (pressure washers)500 – 3 000 €
    Leaving a pressure washer outside – residual water freezes and cracks the aluminum pump
  • Overheated branch chipper300 – 2 000 €
    Forcing overly thick hardwood into a hobby chipper – jamming the blades and burning out the motor
  • Bent tiller300 – 2 000 €
    Running the tiller into a hidden rock or concrete footing – breaking the shaft
  • Non-return / embezzlement of the machine300 – 5 000 €
    The customer returns the small accessories but keeps the expensive mower, pressure washer or saw and stops answering the phone
  • Cable wound into the blades100 – 500 €
    Cutting through its own power cable with electric brush cutters and hedge trimmers

What a company has to document

Without evidence a record cannot be created – that is the difference between a documented incident and defamation. In this industry the system offers these types of evidence:

  • Contract / order – Contract or order number
  • Photo documentation – Photos of the condition at handover and return
  • Signed handover protocol – Signed handover/return protocol
  • Unpaid invoice – Invoice number and due date
  • Damage assessment – Damage assessment by a workshop/insurer
  • Service report – Confirmation from an authorized service center
  • Internal record – Reference in the company's internal system

How it works

You enter a phone number, e-mail or ID number. The system turns the value into an irreversible cryptographic fingerprint, matches it against the shared database and returns a traffic-light colour together with how many companies and what kinds of cases stand behind it. You never see other companies’ records, and no names or contact details are in the database at all. The decision to rent stays with you – the system does not make it for you.

Why a network, not an internal list

Your list protects only you. A customer who has never been to you is invisible to it – the network sees them, because someone has already reported them. The value grows with every company that joins: the denser the network in an industry, the sooner a problem is caught.

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Other industries are in the industry overview; the FAQ answers common questions. /riesenia · /faq