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Verifento
Zdravotnícke a rehabilitačné pomôcky

Customer verification for medical & rehabilitation equipment

Verifento is a shared customer verification network: before the contract is signed you check the customer against a common database of documented incidents, and within two seconds you know whether anyone in the industry has reported them. For medical & rehabilitation equipment the network knows 21 incident types, and typical damage in this industry falls in the 200 – 10 000 € range.

What happens most often in this industry

This list is not invented – these are the categories a company in this segment actually picks when reporting an incident. Each one shows the damage range companies report.

  • Burnt-out bed motors500 – 5 000 €
    Adjusting the bed with a patient heavier than its capacity or jamming the mechanism with a fallen pillow
  • Biological soiling of mattresses500 – 3 000 €
    Excrement or urine soaking through the pads into the anti-decubitus mattress – it must be discarded
  • Destroyed pump for the anti-decubitus mattress300 – 2 000 €
    The pump falls to the floor, its filter clogs with dust or liquid is spilled into it
  • Death of traction batteries (electric wheelchairs)500 – 3 000 €
    An unused electric wheelchair left in the cold or not charged for months – the gel batteries die
  • Soaked joystick / control panel500 – 3 000 €
    The patient goes out in the rain without covering the armrest electronics – a short circuit
  • Oxygen concentrator ruined by a dirty filter1 000 – 5 000 €
    Neglecting to clean the dust filter – dust seizes the molecular sieve (damage in the thousands of euros)
  • Hydraulic failure500 – 3 000 €
    Trying to hold two people in the lift or forcing the hydraulic arm upward – destroying the piston
  • Withholding the aid (inheritance)500 – 5 000 €
    The patient dies and the heirs refuse to return the aid – the flat is sealed pending probate

What a company has to document

Without evidence a record cannot be created – that is the difference between a documented incident and defamation. In this industry the system offers these types of evidence:

  • Contract / order – Contract or order number
  • Signed handover protocol – Signed handover/return protocol
  • Photo documentation – Photos of the condition at handover and return
  • Unpaid invoice – Invoice number and due date
  • Damage assessment – Damage assessment by a workshop/insurer
  • Service report – Confirmation from an authorized service center
  • Medical/sanitary report – Confirmation from a health inspector or doctor
  • Internal record – Reference in the company's internal system

How it works

You enter a phone number, e-mail or ID number. The system turns the value into an irreversible cryptographic fingerprint, matches it against the shared database and returns a traffic-light colour together with how many companies and what kinds of cases stand behind it. You never see other companies’ records, and no names or contact details are in the database at all. The decision to rent stays with you – the system does not make it for you.

Why a network, not an internal list

Your list protects only you. A customer who has never been to you is invisible to it – the network sees them, because someone has already reported them. The value grows with every company that joins: the denser the network in an industry, the sooner a problem is caught.

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Other industries are in the industry overview; the FAQ answers common questions. /riesenia · /faq