Skip to content
Verifento
Logistika, doprava a skladovanie

Customer verification for transport, logistics & warehousing

Verifento is a shared customer verification network: before the contract is signed you check the customer against a common database of documented incidents, and within two seconds you know whether anyone in the industry has reported them. For transport, logistics & warehousing the network knows 16 incident types, and typical damage in this industry falls in the 1 000 – 100 000 € range.

What happens most often in this industry

This list is not invented – these are the categories a company in this segment actually picks when reporting an incident. Each one shows the damage range companies report.

  • Theft of cargo during transport5 000 – 100 000 €
    Part or all of the cargo went missing during transport. The driver claims he was robbed at a rest stop, but there is no evidence of a break-in.
  • Failure to maintain the temperature regime5 000 – 80 000 €
    The carrier failed to maintain the required cold chain – food or medicines were exposed to temperatures above the permitted limit for 6+ hours.
  • Falsifying transport documents3 000 – 50 000 €
    The carrier forged the CMR documents – altering the loading date, weight or place of delivery to cover up a delay or a temporary loss of the shipment.
  • Unpaid freight invoices5 000 – 60 000 €
    The transport client took delivery of goods at destinations across Europe but repeatedly fails to pay the invoices for the freight services.
  • Improper handling of ADR (hazardous) goods5 000 – 100 000 €
    The carrier mishandled dangerous cargo (chemicals, batteries) – missing labels, improper stowage, risk of a leak.
  • Fraudulent carrier10 000 – 100 000 €
    The firm poses as a carrier with its own fleet; in reality it has no vehicles and disappears after taking the cargo.
  • Damage to the shipment in transit1 000 – 30 000 €
    The goods were delivered with visible damage to the packaging and contents – broken pallets, deformed cartons, boxes soaked by rain through a leaking tarpaulin.
  • Late delivery of the shipment2 000 – 40 000 €
    The carrier missed the guaranteed delivery time, causing production downtime at the recipient and late-delivery penalties toward the end customer.

What a company has to document

Without evidence a record cannot be created – that is the difference between a documented incident and defamation. In this industry the system offers these types of evidence:

  • Contract / order – Contract or order number
  • Signed handover protocol – Signed handover/return protocol
  • Photo documentation – Photos of the condition at handover and return
  • Unpaid invoice – Invoice number and due date
  • GPS record – Record of location/route
  • Damage assessment – Damage assessment by a workshop/insurer
  • Insurance claim – Insurance claim number
  • Police report – Report reference number or a copy of the report

How it works

You enter a phone number, e-mail or ID number. The system turns the value into an irreversible cryptographic fingerprint, matches it against the shared database and returns a traffic-light colour together with how many companies and what kinds of cases stand behind it. You never see other companies’ records, and no names or contact details are in the database at all. The decision to rent stays with you – the system does not make it for you.

Why a network, not an internal list

Your list protects only you. A customer who has never been to you is invisible to it – the network sees them, because someone has already reported them. The value grows with every company that joins: the denser the network in an industry, the sooner a problem is caught.

Create an account

Other industries are in the industry overview; the FAQ answers common questions. /riesenia · /faq